BSides Charlotte

Primary Responsibilities:

• Oversee all year-round operations including sponsorship, community outreach, communications, and project management
• Manage and support the Operations team leads
• Coordinate with Conference Director to ensure seamless transition and execution of events
• Maintain organizational continuity between events
• Develop and maintain operational procedures and documentation
• Manage organizational budget for year-round activities

Meeting & Reporting Requirements:

• Conduct team meetings no less than once monthly until one month prior to events
• Increase meeting frequency to weekly when one month out from any event
• Submit monthly written reports to Board of Directors, preferably after team meetings
• Submit weekly reports to Board of Directors when one month out from events
• Collaborate regularly with Conference Director on event planning and execution

Success Metrics:

• Positive attendee feedback scores
• On-time execution of tasks and deliverables
• On or under budget performance
• Positive volunteer and staff feedback
• Overall growth of BSides Charlotte main event by attendee count
• Sponsor retention and acquisition rates
• Community engagement metrics

Leadership Expectations:

• Provide directives and guidance to team leads rather than performing operational tasks directly
• Step in to complete tasks when staffing gaps exist or issues are not being effectively addressed
• Mentor and develop team leads
• Ensure accountability across all year-round operations
• Foster a collaborative and inclusive volunteer environment